Lou Kiwanuka
Founder & Managing Director
Company:
OpsShaper
Career:
I help ops professionals stop firefighting and start thriving.
I’m the Founder & MD of OpsShaper, where we take the chaos of live events and turn it into clarity, confidence and joy. From training and consultancy to real talk and real tools, I work with the people who make things happen and help them do it better and smarter.
I created The Ops Nest (www.theopsnest.uk), a learning community for the legends at the operational coalface. It’s part resource library, part school. part “who knows a good signage company“ and it’s fast becoming the go-to place for ops profs who want more than just a checklist.
Then there’s One Change Method (www.onechangemethod.com) — my love letter to intentional living. Born from a personal challenge to live with more impact, it’s now a platform helping people and businesses make sustainable, meaningful change, one doable step at a time.
When I’m not plotting world domination through operations, I head up the Education Pillar at Events Apprenticeships, and I’m a Founding Fellow of the Institute of Event Management.
Basically? I’m here to champion the humans behind the to-do lists. To build better systems, better mindsets, and a braver, kinder industry.
Specialties:
– Ops Strategy with heart & humour
– Training that sticks (and doesn’t bore you to tears)
– Troubleshooting the untroubleshootable
– Sustainable, inclusive change that works
– Community-Building for people who just get on with it